Our Services
Mental Health Kokua is committed to helping people with the opportunity to begin again. Through specially designed, highly professional and culturally sensitive services and settings, we assist people with mental illness to achieve optimum recovery and functioning in the community, and to live independently. Also, we strive to eliminate the stigma attached to those living with mental health challenges.
Our services include housing, case management, psychosocial rehabilitation, psychiatry, Peer, IOP, outreach and counseling. Through timely, cost effective, and focused care, we enable people with mental illness/dual diagnosis to recover and move toward more independent ways of living in their community.
PUNAWAI REST STOP
The Pūnāwai Rest Stop is a hygiene center providing free restrooms, showers, and laundry facilities to homeless men, women and children within a clean, safe and dignified environment. All services are at no cost to patrons. Operating hours are specifically designed with extended times to assist homeless people who are working.
Outpatient Services
MHK's Outpatient Services (OP) is dedicated to homeless adults with mental illness, having a co-occurring disability of drug/alcohol dependency. About 85% of homeless adults with mental illness served have a chemical dependency, which is often the result of self-medicating. After treatment with housing, psychiatry, and Outpatient support, a majority of participants stop using drug/alcohol
OUTPATIENT (BEHAVIORAL) OUTCOMES
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Efficiency – 25 persons receiving services on Oahu.
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Effectiveness - 90% of persons served will improve scores on the Treatment Effectiveness Assessment (TEA).
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Access to Services – 95% of referrals will receive an intake within seven days.
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Satisfaction – 90% of persons served in MHK housing rate services above average.
Residential Services
MHK’s community housing programs serve single adults with serious mental illness and is consistent with CARF standards to provide a “highly structured residential environment where the primary goals are the treatment of behavioral health needs and the fostering of personal growth leading to personal accountability” (CARF).
HOUSING OUTCOMES
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Efficiency - 95% bed occupancy across group living programs.
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Effectiveness - 90% of homeless adults with serious mental illness stay in housing for 6 months or longer.
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Access to Services – 95% of AMHD referrals enter MHK housing services within 5 workdays.
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Satisfaction – 90% of persons served in MHK housing rate services above average.
HAWAII FAIR HOUSING
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MHK adheres to the Hawaii Fair Housing Act which prohibits discrimination in housing because of race, color national origin, religion, sex (including gender identity and sexual orientation), disability, and familial status.
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MHK’s niche for equal housing targets the needs of single adults with serious mental illness, who live at 30% of area median income.
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MHK residents pay 30% of their verified income.
Case Management
MHK's Case Management program is dedicated to adults with mental illness. “Case management/ services coordination programs provide goal-oriented and individualized supports focusing on improved self-sufficiency for the persons served through assessment, planning, linkage, advocacy, coordination, and monitoring activities. Successful service coordination results in community opportunities and increased independence for the persons served” (CARF).
CASE MANAGEMENT OUTCOMES
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Efficiency – 25-1 ratio of health plan members.
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Effectiveness - 85% of HEDIS will be achieved, such as:
Contacting persons within acuity level.
Assessments completed within 21 days
Treatment plans completed within 14 days of assessment
Follow-up post psychiatric hospitalization -
Access to Services – 95% of referrals will receive an intake within one workday.
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Satisfaction – 90% of persons served in MHK housing rate services above average.
Homelessness & Community Integration
Mental Health Kokua offers homeless outreach and therapeutic day rehabilitative social skill building service which allows homeless adults with serious mental illness to gain the social and communication skills necessary to allow them to remain in or return to naturally occurring community settings.
Peer Coach
PEER Support includes peer mentoring or coaching, resource connecting, facilitating and leading recovery, educational and support groups, advocating for the person/family served, and/or building community supports.
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